Who is a Call Center Employee?:
The job of a call center employee is to make outbound call and take inbound calls. The office where they operate from is called a call center. There are inbound and outbound call centers. In an inbound call center, the employees are responsible for taking the calls made by the customers. Sometimes the employees who work in an inbound call center are also known as customer care executives. The call centers that operate for services like telemarketing and sales are known as outbound call centers. The basic requirement to become a call center employee is the ability to speak English fluently. If you can speak really well and can understand American accent, you can easily become a call center employee. Moreover, speaking like native American can be an added advantage for you. If you wish to become a call center employee, speaking correct English won’t be enough for you. You should have an ear to understand and speak like native Americans as well.
How to Improve my Accent as a Call Center Employee?:
Steps on how to improve my accent
Here are some instructions on how to improve American accent
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