You are the finance executive of your company and one of your responsibilities is to maintain transparency in relation to the salaries of the employees. There is an escalation in the HR department about a salary component as a sales employee is unsure about his Dearness Allowness or DA. As a finance executive, it is your duty to clarify about the different components of a salary. DA is an incentive for them to do their job. In such an instance, it is better to take the professional route and speak in fluent English only.

 

 

Things to keep in mind while addressing salary concerns

 

1. Understand their concern

When employees don't receive their salary on time or they are confused about their salary , they tend to get worried and exasperated as they have many obligations. Hence, it is very important to be emphatic and understand their worries and concerns.

 

For Example : "I apologize for the inconvenience you are facing. Don't worry, I will try my best to help you out".

 

2. Don't get frustrated

It is usual for an employee to vent his frustration on you as you are the point of contact for salary issues. It is understandable that you are under a lot of pressure, however you should not get angry and respond. Such responses can lead to volatile situations and later complications.

 

3. No false promises or answers

Don't give false hopes, promises or answers to the employees. The motive may be to get rid of them. If there is a genuine situation or problem, explain it to the employee and assure them that steps are being taken to address the issue. Employees will appreciate your honesty.

 

 

Sample conversation while addressing salary concerns 

 

Rohan : "Hello. Is this the Finance department? Am I speaking to the finance payroll executive?"

 

You : "Yes?"

 

Rohan : "I am Rohan from the HR team. There has been an escalation with regards to DA component of an employee. May I know what is the problem?"

 

You : "I am sorry this has happened. What is his employee ID?"

 

Rohan : "Its M1045, Mr. Ramesh Chauhan, he works in the sales department."

 

You : "Okay. What exactly is his problem?"

 

Rohan : "He is saying that the DA is wrongly calculated. I have followed the company specified policies. But the guy is not agreeing. Can you explain how the DA is calculated?"

 

You : "Okay. DA is calculated according to AICPIN which is All India Consumer Price Index Number. It is based on the basic pay and any special pay."

 

Rohan : "Okay. So what is the current percentage and what to do with decimals?"

 

You : "The current percentage is 12 % and decimals of 50 paise should be rounded off to the next figure."

 

Rohan : "So I was right in my calculation. There has been no updates and change right?"

 

You : "No."

 

Rohan : "Ok. Thanks a lot for your help."

 

 

In the above conversation, you can see how the above three important steps are displayed. Allay the employees fear and concerns by clear English communication. You can speak fluent English with the help of an online English guide and be of constructive help to all the employees in your organization.

 

About eAgeTutor:

 

eAgeTutor.com is a premier online English learning portal. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

 

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

 

- By Monika Agarwal

 

Related Topics:

 

1. How to negotiate a higher starting salary?

 

2. How to deposit or withdraw money in a bank?

 

3. How to Write a Resignation Letter?

 

4. How to Speak Clearly and Fluently?

 

5. How to start a conversation on the phone?

You are sitting in an interview at Philips Electronics. The process is going on well and you are confident that you will crack this one soon. Suddenly, one of the interview panelists asks about your strengths and weakness. You consider yourself as a multi-tasker and want to shoot all your strengths at once. However, hold on, that is not the correct way. Read on to explain how to find your strengths, weakness along with attitude and skill sets.

 

 

Factors to keep in mind while explaoning your strengths and weaknesses in an interview

1. Strengths

Every individual has a unique set of strengths and is eager to let the world know about it. However, the interviewer is not interested in knowing all of your strengths. You just need to state your strengths, which are relevant to your job profile. Even so, you need to say your top two or 3 strengths only. Saying anything else will simply be a waste of time.

 

2. Weakness

Every human being has a weakness. When the interviewer asks you about your weakness, he just wants to know whether your weakness will be an impediment for the job profile. He does not intend to embarrass you. So, don't say that you have no weakness. Instead, use your English vocabulary skills to phrase your weakness is such a manner that the interviewer will be confident that it will not be a problem.

 

3. Attitudes

Every logical person has a set of attitudes and beliefs, which defines his personality. The interviewer, by asking you about your attitudes, wants to know whether you have any extreme views, which can be detrimental to team working. Be sure to moderate your opinions and views.

 

4. Skills sets

You have every skill set in the world, but ensure that you only speak of those skills needed for the job. Anything apart from it can sound boastful and egoistic. You should also back your skills with credible proofs. In case you are a fresher, you can list out your educational experiences.

 

 

Sample Conversation in an interview 

 

Situation: You are sitting in front of ABC Electronics interview panel for a sales job interview.

 

Interviewer: "So, Mr. Vishal, your CV is very impressive indeed. Can you tell me what your strengths are?

 

You: "Yes Sir, My strengths include an absolute focus for any work undertaken and ensuring that it gets completed within the deadline. My result-oriented approach enables me to

achieve consistent satisfactory results."

 

Interviewer: "Good. What about your weakness?"

 

You: "Sometimes, dedicated work makes me unorganized and stressed. However, I have identified this weakness and have started taking diligent notes and practicing meditation as a daily part of my life."

 

Interviewer: "Okay, tell me, what do you think about the politics of our country?"

 

You: "The politics of our country is in a very bad shape. However, I am optimistic about the future and am in no doubt that our country's politicians will take good care of our country."

 

Interviewer: "Are you comfortable working in a team?"

 

You: "Yes Sir, teamwork is very important and absolutely critical for an organization's success."

 

Interviewer: "Good, so tell me what skill sets you can bring to our company?"

 

You: "My effective communication and presentation skills will enable us as a team to rightly connect with the company's target audience and fulfill their expectations to the best extent."

 

 

The above sample demonstrates why knowing fluent English is important. Convert your English speaking skills into tangible result with the help of an online English guide and see your career soar to great height.

 

About eAgeTutor:

 

eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

 

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

 

- By Monika Agarwal

 

Related Topics:

 

1. What are some Do's and Don'ts at the Interview?

 

2. Practice English Speaking While Waiting for an Interview

 

3. How to Face an Interview with Confidence?

 

4. Business Communication - Your Key to Success

 

5. How to Express Effectively?