It is a slow week and you really need to notch up a few sales. You have a prospective customer and are putting in your best efforts to entice him, but to no avail. He is showing signs of disinterest and is preparing to move on. You need to motivate him to stay back and consider a purchase.

3 ways to motivate a disinterested customer

1. Use enticing words

Customers can be motivated if you know the words that can catch their attention. For this, you need to be strong in your English speaking vocabulary. Use correct sales words like 'Save' & 'Limited Time Offer'. These words spur customers to at least consider making a purchase.

2. Offer additional warranties

Offer additional warranties and guarantees on your product. It can be different from your manufacturers. This will enhance the goodwill of your store and will result in more sales. In addition, it will increase your profitability. However, be sure to offer warranties only on branded and quality products, otherwise, it can be a loss to you.

3. Easy return policies

Customers need to have a value for their money. You can offer easy and hassle-free return policies for your products. This will build a trust factor for your store. Customers will recommend your product/ service to their friends, relatives and this in turn will translate into more footfalls and sales for your store and product.

Sample Conversation

Situation: You are assisting a customer in buying a vacuum cleaner and after some time he becomes disinterested in the product and is getting ready to go away.

Customer: "I am sorry but I am not interested in purchasing this vacuum cleaner."

You: "Okay, I understand Sir. I would just like you to consider the amount of time and effort you can save with the help of this cleaner."

Customer: "That's fine. But the price of Rs. 6,000 is too high."

You: "How about I offer you a discount? If you purchase it now, I will give you this product for Rs. 5,000. You save a hefty amount Rs.1,000."

Customer: "That's a nice offer. But what about the warranty?"

You: "You will get this branded product with a two year warranty."

Customer: "Wow! Two years... And in case of any defects during this period?"

You: "You don't need to be worried about the quality of this product. However, if within this period, you face any problems, you can return the product with no hassles and questions asked."

Customer: "That's really a nice deal! I will purchase this product right away. Where is the billing counter?"

You: "This way please."

The above conversation has all the three ways to motivate a customer. However, for strong convincing power, you need to know how to speak English fluently. You can improve on your English vocabulary with the help of an online English-speaking program. With a professional training, you can propel your way to better sales.

About eAgeTutor:

eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

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3. Business Communication - Your Key to Success

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In our last blog, we touched upon a few tips that will help English students get a grip on English reading, and eventually on the English language as a whole.

Let us just glance back at what 'reading' really implies and why it is an  important skill to develop.

Reading is one of the four pillars of learning the English language; the others being writing, speaking, and writing.

Reading is a skill that comes in handy in everyday life, whether it is to read and understand a piece of news or to gather knowledge from a manual, how do you suppose you can accomplish these tasks without being proficient at reading? Not just this, if you are a student, Reading makes up for a majority of your exam preparations, so much so that reading and comprehension is a separate educational discipline in itself. Whether you aim to crack TOEFL or ESL, reading and comprehension is one of the categories that you need to prepare and tackle.

If you can put a couple of alphabets together and can form a letter, this does not amount to reading. Reading as a skill implies that you can read at a certain speed while grasping the message of the text. Here are a few tips to help you develop this skill, while also improve your overall spoken English in the process as well.

• Treat dictionary as a guide, not a book: One of the most common advices given to amateur English students is to keep a dictionary handy, so that they can check words they do not understand. It is important to stop at that! Refer dictionary only when you cannot understand the key words, the ones that are important to understand the message of the text. Some students make it a habit of referring the dictionary for each and every word, and this seriously hampers the thought flow.

• Read books of your reading level: You are in your 20s, and have just started learning English. This does not mean that you straight away jump into reading a Dan Brown or Stephen King. Your reading age is probably primary or adolescent, so it is best you read books for that level. This way you will learn the basics and get a better understanding of the grammar in a systematic manner.

• Read light: How many of you have been advised to read newspapers? Do you really understand everything that you read in a newspaper? The language used in newspapers is very structured and disciplined. While it is a great tool for learning grammar and syntax, it can be quite overwhelming for an amateur student. Read lighter things like a magazine, funny editorials, etc. to get a grip on English without having to endure a boring task!



English fluency and improving English skills is a problem many people face. The best result-oriented method is to connect with an online language course like eAgetutor. Improving English takes dedication and efforts, and an online tutor is your best option for developing English fluency and developing the requisite skills.