In our first part, we discussed about how important effective listening is and how listening is not the same as hearing. We started with the three principles of listening:

a) Talk less, listen more

b) Focus, concentrate

c) Express

Now, let's look at other principles of listening to get a grip on improving our English speaking further.

Actively deal with distractions

Suppose you are attending a training session in your office and suddenly you notice your mind is wandering away. What are the signs? You start to look out of the window, toss a paper ball, notice the movements made by your colleagues, etc. These all are signs that your listening process is disturbed and you are getting bored.

What to do then? Actively deal with the distractions. The awareness that you are not paying attention is the warning sign to get rid of distracting thoughts and focus back.

Actively deal with distractions

No doubt that active listening will keep you alert, but there are times when a speaker would take a long pause. However, you need to be patient. Don't let your concentration wary; let the speaker take his own time. Sometimes, the pause is purposely given to let the audience infer the key points of the discussion. So, use that time to infer the main ideas of the discussion.

Empathize

One of the key factors in developing effective listening skills is to empathize with the speaker. Try and get his point of view. An open mind is what you need to empathize with the speaker. Another important thing to practice is to listen with your heart, as then you can listen more clearly.

Practice is the key

Patience and practice is the key to learning English and for that matter any new skill. Therefore, practice, practice and then practice more. Every time you are involved in a conversation, practice effective listening skills. There is no better time to start than today and there is no better conversation than this one. This is the mantra that will take you ahead.

Pay attention to the tone

One of the best ways to improve vocabulary is to hear each and every word the speaker is saying, along with the tone in which it is being said. Both, the volume and the tone are important to effective communication. If a speaker is talking about motivation in a dull tone, nobody would pay heed. A message when communicated in the right tone and volume with enthusiasm gets audience attentiveness.

All in all, effective listening starts from within a person. If you want to become a pro in English speaking, you have to be good at listening. It's all interrelated. Therefore, put a finger on your lips and start your journey to become a good listener and eventually a good English speaker.

Can I improve my listening skills? This is one of the common questions that our expert English tutors come across. Of course, like you can improve any other skill, you can improve your listening skills as well. Learning to listen is a pre-requisite to learning the English language. Unless you are able to understand the message received, how are you expected to effectively communicate?

Active listening is so important that many employers have made it mandatory for a person to pass a listening test first, before making the final decision to hire a candidate. Improving your listening skills is the first step to improve your English.

Why effective listening is important?

• You get to learn new information when you listen with full concentration.
• It helps you to comprehend a speaker's body language, expressions, gestures and other nonverbal clues.
• Effective listening helps you get along with others as you are on the same page as them.
• It gives you an idea of what other people thoughts and behavior is. Likewise, you can deal with them in a better manner.

LISTENING IS NOT EQUAL TO HEARING

"Most people do not listen with the intent to understand; they listen with the intent to reply."

- Stephen R. Covey,

The latter defines hearing, you simply hear so that you can react to a conversation. Listening needs much more than that, it calls for your 100% dedicated attention. Listening involves your complete focus on the conversation, and paying attention to what is said, the language, the tone of the voice and the body language. To put in simple terms, effective listening is an amalgamation of verbal as well as nonverbal communication.

A person is a good listener when he knows what is being discussed, and what is left unsaid, at least partially. Listening requires you to be more active and not just from your ears. Let us look at some principles that can take you a long way in getting a mastery over listening.

Principles of listening

• Talk less, listen more
Have you heard the famous saying by Mark Twain, "If we were supposed to talk more than we listen, we would have two tongues and one ear." This quote puts down the first principle of listening – talk less and listen more. When you are in a conversation, listen to what the other person has to say, let them finish the talking and then you talk. Don't jump in the middle and finish their sentences, nobody likes being interrupted, do you?

• Focus, concentrate
You want to improve your English and listening is invariably a key to achieve that goal. So, relax and just focus on what the speaker has to say. Clear your mind and concentrate. It's very easy for the human mind to get distracted even at the slightest of disturbance. So, it takes a lot of practice to focus and concentrate. Shove away other thoughts and just concentrate on the words being communicated.

• Express your feedback
As it is important for you to concentrate while a speaker is communicating, it is equally important to give away signs that you are listening. Just nod, or use other gestures to let the speaker know that he is being understood. This will put the speaker at ease and encourage him to continue. You could maintain an eye contact and let the speaker get the clue that you are understanding the communication.



We shall discuss more principles of effective listening in our next article. Stay connected to English.eagetutor.com.