Displaying items by tag: Communication - eAge Tutor
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Thursday, 13 December 2012 05:23

How to Communicate with New Friends?

hw_com_wid_nw_frnd_img1New Friends:

It always gives you a nice feeling when you make new friends. Sometimes it is difficult to build a rapport with an unknown person but you should know how to communicate with a new friend. If you can really communicate well then it won’t be a big task for you to make new friends. If you have many friends you can talk to them, hang out and also get help at times of need. You can make friends with people who share similar values or hobbies but it is also good to make friends with people who come from different background. You can learn a lot about their culture and lifestyle.

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How to Communicate with New Friends:

Guide to making new friends

Some instructions on how to make and communicate with new friends are given below:

Tips
  1. While making new friends and communicating with them it is very important to break the ice and build rapport. While talking to an unknown person for the first time it is good to introduce yourself. Talk to him in an amicable manner. Tell that person your name, shake hands with him and start building a rapport.
  2. When you are meeting a new friend always try to call the friend by his name. This will help you to remember his name easily and also ease the communication. Calling someone by his name shows that you have interest in that person.
  3. Listen to what your friend is saying very attentively. Do not interrupt him when he says something. Let him complete first and then you can share your views or opinion. Also the more you listen to your friend, the more you will get to know him.
  4. While making friends try to ask them open ended questions. Open ended questions give ample opportunities to speak. This will help the person to speak and you will be able to know his views.
  5. Do not share your problem immediately after meeting a new friend. You might not know how your friend will feel if he comes to know about your problem. Spend some good time with him to know him better and share your problem gradually.
  6. Make good eye contact and always hold a big smile on your face while talking to friends. A good eye contact and a broad smile will show your interest towards the person.
  7. Engage yourself in small talks. You can talk to your new friends on various topics but try to keep the talks simple and light.

 

Want to know more about “How to communicate with new friends?” Click here to schedule live online session with e Tutor!

About eAge Tutoring:

eAgeTutor.com is the premium online tutoring provider. Using materials developed by highly qualified educators and leading content developers, a team of top-notch software experts, and a group of passionate educators, eAgeTutor works to ensure the success and satisfaction of all of its students.

Contact us today to learn more about our tutoring programs and discuss how we can help make the dreams of the student in your life come true!

 

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Published in Situational Conversation
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Monday, 29 October 2012 06:02

How to Communicate with New Friends?

New Friends:

hw_com_newfrnd_img_1It always gives you nice feeling when you make new friends. Sometimes it is difficult to build a rapport with an unknown person but you should know how to communicate with a new friend. If you can really communicate well then it won’t be a big task for you to make new friends. If you have many friends you can talk to them, hang out and also get help in times of need. You can make friends with people who share similar values or hobbies but it is good to make friends with people who come from different background. You can learn a lot about their culture or lifestyle.

hw_com_newfrnd_img_2

How to Communicate with New Friends:

Guide to making new friends

Some instructions on how to make and communicate with new friends are given below:

Tips
  1. While making new friends and communicating with them it is very important to break ice and build a rapport. While talking to an unknown person for the first time it is good to introduce yourself. Talk to him in an amicable manner. Tell that person your name, shake hands with him and start building a rapport.
  2. When you are meeting a new friend always try to call the friend by their name. This will help you remember his name easily and also ease the communication. Calling someone by his name shows that you have interest in that person.
  3. Listen to what your friend is saying very attentively. Do not interrupt him when he says something. Let him complete what he has to say and you can share your views or opinion afterwards. Also more you listen to your friend, more you will get to know him.
  4. While making friends try to ask them open ended questions. Open ended questions give ample opportunities to speak. This will help the person to speak and you will be able to know his views.
  5. Do not share your problems as soon as you meet a new friend. You might not know how your friend will feel if he comes to know about your problem. Spend some good time with him to know him better and share your problem gradually.
  6. Make good eye contact and always hold a big smile on your face while talking to friends. A good eye contact and a broad smile will show your interest towards the person.
  7. Engage yourself in small talks. You can talk to your new friends on various topics but try to keep the talks simple and light.

 

Want to know more about “How to communicate with new friends?” Click here to schedule live online session with e Tutor!


About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

 

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.

 

 

Reference Links:

Published in Situational Conversation
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Monday, 29 October 2012 05:36

How to Communicate as a Customer Care Executive?

hw_com_cus_exec_img_1Role of Customer Care Executive:

Customer care executives are people who serve the customers. They are responsible to take care of the needs of the customers. Customer care executives are required to answer to the questions of the customers and help them solve their problem. They play a very important role as they can make a customer happy and satisfied. On the other hand, they are the persons who are held responsible if the customers are found to be dissatisfied with the service. Customer care executive are found mostly in different service industries like restaurants, hotels and travel and tourism industries.

Importance of Communication in Customer Care:

hw_com_cus_exec_img_2Communication as a Customer Care Executive

You should possess excellent communication skills if you aspire to become a customer care executive. Customer care executive are trained on how to speak to the customers. You should be very positive minded and always talk to the customers with a big smile on your face. All the customers are not the same. Some customers are really easy to handle while some are really troublesome. As a customer care executive you need to keep yourself calm and cool while handling such customers. Another vital thing is that customer care executives are required to speak in English very fluently. So if you aim to become a customer care executive, your English speaking skills needs to be outstanding. But if you are unable to speak fluently, you may annoy and disappoint a customer.

 

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How to Communicate as a Customer Care Executive:

Tips to Improve Communication

Some tips to improve your communication skills as a customer care executive are mentioned below:

  1. If you wish to provide good customer care, you should be very fluent in communication. It is a key to success in the field of customer care. Some other important elements like effective listening, and responding with empathy are considered equally important.
  2. People who are good at communication first listen and then speak. As a customer care executive it is very important for you to listen first what the customer is saying. While talking to a customer, let the customer speak first. Look into the eyes of the customer and be very attentive. If the customer has something to say but he is not able to express himself, help the customer by asking questions. Asking questions help the person to speak clearly and make you understand what he wants to say. Never criticize or judge the way a customer speaks. You should remember that it is important for you to know what the customer has to say not the way he speaks.
  3. One of the good ways to respond to customer’s query is by paraphrasing. Paraphrasing is repeating the same thing that the customer has said but in your own words. In this way you can ensure whether you understood the customer correctly or not. For example you can say: “What I understood is that the air conditioner that you bought from our shop has stopped working? Is that correct, Sir?
  4. In written communication, you need to be more careful since there is no face to face interaction in it. Do not use any controversial and negative statement while writing a mail to a customer.
  5. While responding to the queries of the customer, try to respond with empathy. Responding with empathy means trying to imagine yourself in the customer’s position. It would help you to understand his position better.

 

Want to know more about A “How to communicate as a Customer care executive?” Click here to schedule live online session with e Tutor!

About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

 

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.

Reference Links:

Published in Business English
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Wednesday, 26 September 2012 07:31

How to communicate as a telephone operator?

Who is a Telephone Operator?:

hw_com_tele_op_img1Telephone operator is a person who helps people to make local and long distance calls. They are also needed in private and public sectors as the offices and organizations use switchboards and they need operators to transfer the calls among different departments and help people communicate. So a telephone operator should possess good communication skills as they need to attend a thousand calls every day. Some of the important duties of a telephone operator include reading text, writing i.e. jotting down names and numbers of customers while talking to them, communicating with the customers, job task planning, critical thinking and problem solving.

 

hw_com_tele_op_img2Need of Commnication

Communication and Telephone Operator

A telephone operator must speak very fluently in English. The telephone operator has to speak and interact with the customers every day. For that she should possess excellent communication skills. She has to place long distance calls and also help them resolve issues. Sometimes they have to direct and guide the customers and provide assistance to them. They have to interact with long distance operators in other countries on a daily basis. They also need to communicate with their superiors and seniors to talk about production, problems, work schedules and procedures.

 

 

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How to Communicate as a Telphone Operator

There are some ways that can be followed while communicating as a telephone operator.
The ways are as follows:

  1. You are required to speak very fluently. If you fumble or hesitate it might create a bad impression in the mind of the customers. The customers might be disappointed to talk to you.
  2. If you hesitate and cannot interact, you might fail to help the customers.
  3. One of the important aspects of a telephone operator’s job is listening. You should be a very active listener and should listen to the customers patiently. Keep yourself calm while talking to them.
  4. Sometimes you may have to provide information to the customers, clients, superiors, bosses, other callers. If you’re good at speaking it will help you make them understand very easily.
  5. At times, you’ll have to seek or obtain information from your customers. Good communication skills will help you do it quite easily.
  6. A telephone operator should be positive minded, always alert and patient.

 

Want to know more about “how to communicate as a telephone operator?” Click here to schedule live online session with e Tutor!

About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.

Reference Links:

Published in Business English
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