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It takes barely a glance, maybe 5 seconds or less to evaluate a person when you meet him/her for the first time.

Needless to say, you being a foreigner in their country is bound to attract some opinions as and when you do your first handshake or share an eye contact.

What would their opinion be based on? Well, let's get factual- your appearance, your body language, your demeanor, your mannerisms and your English communication skills. With every individual you meet, a new opinion is formed about you and goes without saying that you cannot reverse or undo a first impression. And hence, here are some tips that you could make use of while entering a new company in a foreign country.

Be professional: From the moment you walk into those corporate doors, carry yourself with utter professionalism. Greet people with a firm handshake and maintain a confident smile throughout. Nothing wins a person over as much as a confident streak. Remain courteous and respectful; however, avoid getting too over friendly as that would come across as if you were trying too hard to fit in. While introducing yourself, do it with panache and make sure to keep your English communication skills at its ace best!



Look, Listen, Learn: Carefully and tactfully observe your co-workers, as for a fact you're in a new surrounding with people who belong to another cultural background. You need to be attentive and observe the office culture followed by them as a whole. You could make mental notes about what could be considered as offensive. Follow the workers' cues about lunch hours, the cubicle chit chat and office timings. Observe their communication skills and speak in English fluently. Do not ape them per se but make obvious efforts toward being one of them to fit in.



Get to work: Be professional in all aspects of your job. Show up on time and put in earnest efforts toward meeting your targets and specific deadlines. Use your English communication skills in your favor and contribute as and when asked to. Make sure to not speak gibberish and have substance in your speech. Begin learning your job duties and responsibilities right away to get into the professional conduct as soon as possible. Prove to be a good team player and offer to assist in the ongoing projects and other assignments. A proactive employee is always a blessing for any company.



Be yourself: You need to fit in but that does not require you to go all out and lose your essence completely. You could be adored for the person you are as well. It is a new surrounding with foreign people around you but that should not throw you off your game. Do not feel uncomfortable and ill at ease. Instead, be calm and confident, show them that you are a thorough professional. You could also face an adrenaline rush that could make you go hyper, so focus on calming yourself down and reaching that secure position where you can be your true self without much hesitance.

Understand the importance of making a good impression as it matters the most! Give each new encounter a special touch of yourself and hone your style at its optimum. Positivity will take you beyond bounds and would result in a successful career in the near future. And last but not the least, add a polish and finesse to your spoken English skills as every company whether local or abroad longs for a well- spoken employee to say the least.

About eAgeTutor:


eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

1. How to speak professionally? – Conversation examples
2. How to Answer Phone Calls Smartly in English?
3. How to Face an Interview with Confidence?
4. How to participate in a Group Discussion
5. How to Respond to a Job Offer Letter?

Published in Business English
Monday, 30 September 2013 12:38

How to converse at the front desk?

As a front desk executive, you are expected to possess a polish in your English communication skills as well as are required to communicate with warmth and ooze genuineness. Holding a position as such requires you to speak with certain sophistication and poise in your body language as well as the way you put yourself across to the customer/client. As a front desk executive, you are the first point of contact when a client enters your hotel. This responsibility needs you to put your best foot forward and speak English fluently.

Sample Conversation at a front desk

 

Here  is an example that you could find useful in helping you converse as a professional, well- trained, proficient front desk executive.

Rita (Front Desk Executive): Good Afternoon,  Welcome to the Grand Hyatt luxury Hotel. How may I help you?

Guest: I had a reservation booked for today.

Rita: Sure Sir. Could you please provide me with your first name?

Guest: My name is Kenneth.

Rita: Can you please spell that out for me?

Guest: Sure. K-E-N-N-E-T-H.

Rita: Yes, Mr. Kenneth, we have reserved a double room for you with the scenic view of the ocean. Just as you requested.

Guest: Of course.

Rita: In addition, the room is booked for three days and two nights. Is that correct?

Guest: Yes, it is.

Rita: Excellent. We already have your credit card information on file. Please sign the receipt along the bottom.

The guest signs the billing amount.

Guest: Here you go!

Rita: Sir, along with your presidential suite you get a full continental breakfast every morning, free airport shuttle service, and can avail all the liquor in the mini- bar available in your room.

communication hotel front desk

Guest: Sounds good. So, what room am I in?

Rita: Room no. 465. Here is your key. Our bellhop will escort you to your room as well as make sure that your entire precious luggage reaches your room at the earliest.

Guest: Great. Thanks!

Rita: Should you have any queries or requests, please dial zero (0) from the telephone made available in your room. In addition, we have a wifi connection that you can get access as you enter your room.

Guest: Amazing. Thank you for all your help.

Rita: My pleasure, Sir. Have a wonderful stay at the Grand Hyatt luxury hotel.

There you have it. A conversation that comes across as complicated made simple for you. If time permits, make sure to learn English fluently by enrolling in one of the available spoken English courses online.

It is crucial for you to treat your guests with a modest undertone in your voice and a constant warm smile on your face. Keep your English simple and fulfill all the queries put forth by your guest. Understand the fact that you are the face of the 5 star luxury hotel you work at, be crisp, clear in your answers, and ensure to know all about the services your hotel offers. If there is a waiting period for the generation of the bill or any confusion as such… indulge in small talk with the guest, keeping him/ her distracted from the wait period that has been caused.

About eAgeTutor:

eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

  1. Dos and Don'ts of Public Speaking.
  2. How to Greet? Learn the Basics.
  3. How to Overcome the Anxiety of Making Mistakes when Speaking English?
  4. How to Improve Communication Skills?
  5. Golden Rules for Improving Spoken English.

Published in Business English
Wednesday, 28 August 2013 11:11

How to make a sales pitch?

You are excited about your new sales job and the company sends you on your first field visit. Eager to prove your caliber, you search for the perfect sales pitch. A well begun pitch wins half the sales battle. If you fumble at the beginning, it shows lack of confidence in both self and the product. A proper sales pitch delivered in fluent English is necessary while selling products as well as services.

An_effective_sales_pitch_is_very_important

Steps for a great sale pitch start:

1. Find a need:

Every sale starts from a need. Unless a person needs something, he won't buy a product or a service. Your first step is to identify the need by asking probing questions, which can be done only if you have fluent English speaking skills.

2. Clarify style:

A sales pitch can be in the form of the full presentation, product demonstration or a short briefing, all of which would require strong English communication skills. Presentations can be practiced in front of a mirror or with the help of an online English tutor. With continued practice, you will come to know which style is appropriate for a situation.

3. Convey key message:

As a prospective customer has time constraints, hence you should make sure to state your key messages at the start of the sales pitch. Key messages include meeting objectives, appropriate product description etc. Proper English vocabulary knowledge is necessary to convey messages concisely and confidently.

Describe_details

Sample Sales Pitch 1

Situation: You work in XYZ Industries, who have released a new line of portable air conditioners. You are called to a presentation meeting with a client.

Sales Pitch:

'XYZ Industries have come up with a whole line of portable air conditioners for our valued customers! We understand that each unit that you purchase comes with a "where-to-fit-this-one" problem and also that improper location and fittings are often the reason behind most damage to the exteriors of these otherwise comfortable and useful systems. With that in mind, we offer you a complete solution that includes a powerful cooling experience with full-size yet light weight air conditioners.'

Sample Sales Pitch 2:

Situation: You work for National Computers, who refurbish laptops. You are called for a product demonstration at a show event.

Sales Pitch:

'Looking everywhere for low-cost, robust, quality refurbished laptops? We are the final stop for you then! We at National Computers source laptops from all over India and after we refurbish them, you wouldn't be able to tell the difference. We are refurbishing experts in top brands including Dell, Apple, Compaq, Lenovo and HP.'

Impress_clients

As you can clearly see, the above sales pitches involve playing with words. Fluent English communication and vocabulary skills are needed to have strong and confident sales pitch. You can learn to speak English fluently by enrolling for online classes. Have a great sales career!

About eAgeTutor:

eAgeTutor.com is the premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English learning institute or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

1. How to Get the Speed of the Words Right while Speaking?

2. How to talk about a Particular Problem you are facing?

3. How to talk about a Book you've Read Recently?

4. How to Introduce your Boss to your Team?

5. How to Talk About Your Opinions?

Published in Business English

Being a patient is a dreadful thing to happen to any human being. Not only is he sick and ailing, but also unsure about his medical condition. You may happen to have a loved one who is on the sick bed, but is not aware of what ails him. After taking the full details from the doctor, you can pass on the information to the ailing person in a soothing manner. Below are few things to keep in mind while giving information about a disease to the patient.

Your_loved_ones_medical_care

Things to keep in mind

1. Say the truth

People appreciate truth. The details of any disease are unpleasant, especially if it's a serious one. You may think of covering up now, but sooner or later, the person may come to know the truth and he may resent you for lying. So be truthful from the start.

2. Use comforting words

The way to deliver disease information is to use comforting words. It relieves the pain felt by the concerned patient. If you don't know which vocabulary to use, take help of an online English tutor and read voraciously to improve the word power.

3. Be Positive

The underlying tone should be positive and provide hope to the listener. After listening to the gruesome details, the patient should have some hope for improvement in his situation. Learn to practice positive intonation while speaking in any situation, with the help of English classes or with a friend.

Details_are_important

Sample Conversation

Your best friend Ravi is bed ridden and is diagnosed with Cancer in its early stage.

You: Hey Buddy, How are you feeling now?

Ravi: I saw you coming out of the doctor's room, what did he say about my cancer?

You: Nothing much. You first tell me how you are now?

Ravi: I am fine. Please tell me what he told you.

You: He told that your cancer is at the initial stages. It's of grade 1 type. There will be many bouts of weakness and other side effects, but the prognosis is good.

Ravi: What does it mean for my recovery?

You: It means since your cancer was detected early, your chances of recovery are good. Today there are advanced techniques including bone marrow treatment which increases immunity. But it is going to be very painful, tedious and lengthy.

Ravi: I am worried.

You: Don't worry too much Ravi. I am here by your side. The treatment may be painful, but what matters is your courage and braveness. Just remember that you will be healthy again after this painful and tough phase. Now don't think too much, take your medicines on time and rest.

Hope_and_Positive_tone_are_vital

The above conversation includes truthful conversation, use of comforting words and positive attitude. You can be of further assistance to your loved one by taking help of professional doctors abroad. Communicate with other doctors online for second opinions and suggestions. But for this, you need to improve your English vocabulary. Fluent English speaking skills are a necessity for appropriate conversations especially with doctors abroad. Learn to speak confidently in any situation taking online English speaking classes.

About eAgeTutor:

eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

1. How to Seek Appointment with your Doctor's Receptionist?

2. How to Talk to Other Patients While Waiting at The Doctor's Clinic?

3. How to Speak Clearly and Fluently?

4. How to communicate well in Hospitality Industry?

5. How to Give Directions to reach your Doctor's Clinic?

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