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Wednesday, 09 October 2013 12:44

How to conduct group discussions for interviews?

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You are the HR manager at Infosys and you have been tasked with the responsibility of conducting a group discussion to filter out prospective candidates. Group Discussion is a time and tested way to evaluate a candidate’s communication skills, ability to handle pressure and fluency in English. It should be conducted in a proper way to maintain the professional atmosphere and in business English so that the selected candidate will be an asset to the organization. Read on to find six tips to conduct group discussions for interviews.

6 Tips to conduct Group Discussions:

1. Limited Members

Group discussion members should be limited to 8-10 candidates. Anything more than that will risk the discussion to be a fish market. Limiting the members allows the candidate to have their voice heard with minimal din.

2. Identify the purpose and goals

State the purpose of the group discussion at the start of the discussion. This will allow the candidate to focus their mind on the topics at hand. Tell the candidates clearly, why they are in the room and what the purpose of conducting the group discussion is.

For example, you can say:

1. “Hello everyone, the purpose of this group discussion is to evaluate your communication skills”

2. “Good Morning and welcome to Infosys Group Discussion. In this process, we will be marking you on your English proficiency and idea generation.”

3. “The goal of this group discussion is to judge the candidate’s command over the English language and general awareness levels.”

4. List out skills

List out the skills that you are looking for in a candidate. It may include leadership skills, interpersonal skills, persuasion skills, problem solving skills etc... It is up to you to inform the candidates about the skills being tested or if you want to keep it to yourself. If you identify the key skill set needed beforehand, it will give clarity and perspective while evaluation.

5. List out the rules

List out the rules to be followed in group discussions before starting the process. This will ensure that the candidates are aware of the rules and the penalties involved.

For example, you can say:

“Please follow the rules or you will be disqualified. The rules are:

a. Don’t interrupt when a person is speaking. Allow him to complete. Interrupt politely.

b. No swearing.

c. No personal abuse”

6. Encourage non speakers

Often, there may be people who are not contributing much into the group discussion. It may be because they are shy or too polite. You can encourage them to contribute and share their views. It may happen that they may be able to give valid points.

 

7. Avoid diversion

Group discussions usually tend to veer away from the topic at hand. It is your duty to bring the discussion back on track and to the mentioned subject.

 

The above tips will help you to conduct a group discussion professionally. To guide others, you yourself should be fluent in professional English. You can take the assistance of an online English tutor to guide you.

About eAgeTutor:

eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based well-researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

1. How to participate in a Group Discussion?

2. 5 Negotiation tips and tricks.

3. How to motivate a disinterested customer to buy?

4. 10 Mistakes to avoid as a retail sales representative.

5. How to make a sales pitch?


Saturday, 31 August 2013 12:36

5 useful tips to prepare for a call center job

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The concept of going to an interview to find a job is nerve-wracking. However, you should understand the fact that you are not alone, there are a number of other candidates as well who attend interviews and some go through the entire process oozing confidence and zeal. What more does an interview need besides job proficiency and polished spoken English skills. This article will not only cover how to go about the interview process but also help you with training for a call center after the interview as well.

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About Call Centers:


Call centers, often known as Business Process Outsourcing (BPO's), is a booming industry that has seen the crack of dawn approximately twenty years ago. Their professional profile has them providing outsourcing services in the field of finance, IT, Engineering and Customer service. Call centers are the most popular services that pertain to the BPO industry. Today, call centers attract people for both employment as well as business purposes. The rise and growth of the BPO industry have brought about a level of certainty that this industry will continue to grow and will result in more opportunities on the employment front.

Let's take a look at a few tips to keep in mind before attending an interview call at a call center:

Interview_Tips


1. Identify your skill:

Applying for a job without knowing what you excel in is the first wrong step towards building a career in any firm/ industry. On the call center front, you get to choose from the field of IT, Finance, Customer Service/ care, etc.

2. Create a cover letter:

Having a well- updated resume is crucial yet having a well- expressed cover letter is probably even more important than you think. Write the letter extremely to the point and emphasize on your expertise to give them a fair idea of your field of interest. Also, maintain an English fluency throughout the cover letter to minus the chances of negative marking.

3. Submit your application:

Submitting your application is the easiest step in the process. Here is where your resume and cover letter is going to be inspected and based on which you can secure an opportunity for an interview or lose one.

4. Take efforts to prepare:

While you're expecting a call back from the company, now is your time to prepare and learn English speaking fluency uninterrupted. You could enroll yourself in an online English-speaking course to help you tackle the language barrier.

5. Practice for the interview:

Be futuristic in your thoughts and do the required research to understand the questions that could be thrown your way. Some of the basic questions to look out for include, "Tell us something about yourself", "What skills can you contribute to this company?", "What stands you out from the other applicants?" etc. Be swift with your replies and remember to have a good grip over your spoken English vocabulary to give you that extra edge.

Call_Center_Interview_Tips

In an interview, along with the above preparations, the most important tool you can carry along is your confidence. Be confident and smile effortlessly to add a touch of maturity to your experience.

About eAgeTutor:


eAgeTutor.com is a premier online English learning institute. eAge's world class faculty and ace communication experts, from around the globe, help you to improve in an all-round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. In this age of effective and advance communication technology, online spoken English programs are the most effective and convenient way to learn English.

For further information on our online English speaking courses or to experience the wonders of the virtual classroom, fix a demonstration session with our tutor.

- By Monika Agarwal

Related Topics:

How to Learn English Real Fast?

Practice English Speaking While Waiting for an Interview

What are some Do's and Don'ts at the Interview?

How to Prepare for an Interview?

How to impress the interviewer and answer effectively in an interview?

Monday, 29 October 2012 06:14

How to Prepare for an Interview?

Written by

Interview and its Significance :

hw_prepare_intrvw_img_1Every person wants to prosper in life. To be comfortable a person needs to be financially independent. A college student wants to get a job as soon as he gets out of college. Every student desires to get a job of their preference but not everyone is lucky enough to become successful in getting his dream job. The key to success is right preparation for an interview that can help a person become confident and successful. If you want to do your best in interviews you should to be mentally and physically fit. Good mental preparation can help you handle interviews better.

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How to Prepare for an Interview

PREPARATION FOR AN INTERVIEW

Stage 1: Preparation

  1. This involves physical, mental and psychological preparation for an interview. First and foremost try to be well informed about the company. Try to find out relevant information about the company before you appear for the interview. Next you need to wear a formal dress for an interview. Dressing yourself appropriately is very important.
  2. Go through your resume once again and ensure that there is no mistake or error in it. Also your resume should be written in a way that is easy to read. Don’t make it too long or too short. Focus on areas of your experience, skills, qualification.
  3. Interviews are generally held to understand whether you are the right person for the position and the organization or not. So it is important for you to know yourself completely. If you know yourself completely, then you can make the interviewer understand you better.
  4. You need to prepare yourself on the frequently asked questions. Anticipate those questions and prepare yourself well in advance.
  5. First impression is very important. So few things you should keep in mind. Arrive before the interview starts. Have a positive attitude and be confident.
  6. Always be prepared to speak but do not speak too much. Talk to the interviewer very confidently and fluently in English. Don’t be afraid to ask anything if you are not sure of.
  7. Always thank the interviewer for his time.

 

Some Questions you may want to ask:


  1. You can ask about your job and role you have to play in the company.
  2. Ask the interviewer about the different types of or varieties of projects that you might have to handle.
  3. Who would you be working with? i.e ask about your colleagues.
  4. Where would your office be?
  5. Don’t forget to ask about the remuneration, facilities, and amenities that the company is going to offer you.

 


Want to know more about “How to prepare for an interview?” Click here to schedule live online session with e Tutor!


About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

 

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.


Reference Links:

What is an interview?:

how-to-impress_img_1The dictionary meaning of interview is a formal meeting in which one or two persons tries to evaluate the other person. A very important part of job search is interview. It is a formal way of conversation between the interviewer and the interviewee. The interviewer talks about a job opportunity and tries to ascertain whether the interviewee is fit for the post. A job interview is a methodical and significant way of conversation.

 




Interview and Preparation:

how-to-impress_img_2PREPARATION FOR AN INTERVIEW

Interview is considered to be one of the most important parts of the job search process. To answer effectively in an interview, you need to impress the interviewer with your skills, positive outlook, ability, educational background, and excellent interpersonal and communication skills. One needs to prepare himself before the interview. The steps of preparation are discussed below:

 

  1. RESEARCH

First and foremost you need to research the job and also the company. You can do it in many ways. You can try to find out information about the organization from its homepage, or ask your friends or colleagues about the company.

  1. PREPARATION

Prepare clear answers to each of the interview questions. You can practice with a friend and prepare yourself.

  1. BE PROMPT

Always try to arrive 5 to 10 minutes early before the start of the interview. This will create a good impression in the mind of the interviewer.

  1. KNOW YOUR STRENGTHS

Before you step into the interview room, think about how you would like to present your background, skills, strengths etc in front of the interviewer. Know your strengths very well and try to impress the interviewer with it.

  1. POSITIVE ATTITUDE

You should always have a positive attitude when you face an interview. Do not say anything negative. If you are asked to talk about your prior experiences, always talk of something positive.

  1. DISCUSSION ON SALARY

Try to find out about the salary levels for the post you’re applying. Do not discuss salary in the first round of interview. You can keep it for the final round.

 

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Importance of Communication Skills

COMMUNICATION SKILLS AND ITS IMPORTANCE

To answer effectively in an interview, you should possess excellent interpersonal and communication skills. Without good communication skills, it would be difficult for you to impress the interviewer. Good communication skills would not only make you smart and confident, it can also help you achieve success. You need to be very fluent in English language. If you want to get a good job and answer effectively when you face an interview, you need to develop excellent communication skills. If you wish to improve you communication skills, you can join an online spoken English course. These courses are available online and all are of short duration. The teachers are very competent and they would help you improve your pronunciation, dictation and communication skills.

 

 

Tips on Interview Questions

INTERVIEW QUESTIONShow-to-impress_img_4

If you want to answer effectively in an interview, you should prepare yourself on some common interview questions. Some of the popular questions which are frequently asked in an interview are listed below. Prepare yourself on the below mentioned questions if you want to answer effectively in an interview and get the job you’re applying for.

 

  1. Can you tell me about yourself?
  2. Why do you want to join our company?
  3. Where do you see yourself in five years?
  4. Why do you want to leave your current job?
  5. What are your greatest strengths and weaknesses?


Want to know more about “How to answer effectively in an interview?” Click here to schedule live online session with e Tutor!

About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

 

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.

 

 

Reference Links:

do-and-donts_img_1What is an Interview? :

A methodical and important way of conversation about a job opportunity is known as interview. Interview is of immense significance because through this both the interviewer and the interviewee exchange relevant information.

The interviewer tries to determine whether the person is suitable for the job and interviewee tries to impress and create a positive impact in the mind of the interviewer.

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Interview Do’s and Don’ts

DO’s AND DON’TS

To become successful in an interview, you need to prepare yourself very well for it.

Some of the do’s and don’ts of interview are stated below:

 

 

 

Do’s

  1. Do prepare for the different kinds of probable questions that can be asked by the interviewer.
  2. Do prepare your answers for questions related to your past experience.
  3. Do wear a formal dress while going for an interview.
  4. Be aware of the job location. You should know the exact location and time of interview. If you are unable to locate the place, call the recruiter and ask for direction.
  5. You should reach the location at least 10 minutes before the start of the interview.
  6. If you are required to fill up any application, do fill it up properly and accurately.
  7. Carry some extra copies of resumes when attending an interview.
  8. Do wait until you are offered a chair to sit.
  9. Sit straight and remain alert all throughout the interview.
  10. Your body language should be very positive.
  11. Ask good and intelligent questions (about the job or the company)
  12. Do try to give prompt and to the point answers to the questions.
  13. Do show that you are confident and enthusiastic,and have a high energy level.
  14. Do talk about your achievements.
  15. Talk very confidently and also very fluently in English.

 

DON’TS

  1. Don’t wear casual attire to an interview.
  2. Don’t reach late on the day of interview. In case if you’re running late call the recruiter and let them know about it.
  3. Do not show lack of interest or be lethargic during the interview.
  4. Don’t hesitate while speaking. If you hesitate and stammer, it will create a bad impression in the mind of the interviewer.
  5. Do not talk anything negative about yourself.
  6. Don’t sit silent at the time of interview. Be inquisitive and try to ask intelligent questions related to the job, company.
  1. Don’t ask about salary, leave policy until you get an offer from the interviewer.
  2. If you are planning to leave your present company and joining a new one, do not give any negative information about your colleagues, supervisors, or bosses.
  3. Don’t chew gum or smoke cigarette during an interview.
  4. Don’t lie but don’t be soft spoken. Be confident and face the interview confidently and smartly.


Want to know more about “Do’s and Don’ts at an interview?” Click here to schedule live online session with e Tutor!

About eAge Tutoring:


eAgeTutor.com is the premier online tutoring provider. eAge’s world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.

Contact us today to know more about our spoken English program and experience the exciting world of e-learning.

 

Reference Links:

Monday, 06 August 2012 04:59

How to participate in a Group Discussion

Written by

What is a Group Discussion?:

How_to_participate_in_a_Group_Discussion1
Group Discussion plays a major role in selecting the final candidate in any interview. It is a method used for testing the potential and the behavioral aspects of the candidates. It is also a method used to test the fluency of the candidate.  As the name suggests, it’s a group activity and it is carried out by the individuals who participate in the activity. It is an activity in which the participants exchange their views on a particular topic. It is regarded as one of the best tools to assess the potential of the candidates who participate in this activity.



What are the requirements to participate in a group discussion?

Here are some of the tips for participating in a group discussion.


Get Ready:
If the topic of the discussion is known
to you from before, then you can How_to_participate_in_a_Group_Discussion2prepare yourself in advance. First of all you have to decide which position you want to take. After that, try to collect information about it.  Try to do a vocabulary research so that you can use different kinds of words while talking about it. Make  a list of the new words and also practice their pronunciation.


Listen Carefully:
Listening is very important in any discussion. So you should try to listen to others very carefully.


Fluency:
If you want to participate in a group discussion, you should have excellent spoken English skills. You should be able to talk very fluently in English. In a group discussion you are required to speak on a topic and that is why you should have good communication skills.


Good Pronunciation:
you should speak clearly and
confidently. Good pronunciation is essential when you
participate in a group discussion. As others will be listening to you, so you should speak very clearly without any hesitation.


Importance of Spoken English in Group Discussion


How_to_participate_in_a_Group_Discussion3

You have to be very fluent in English if you want to participate in a Group Discussion. In any group discussion you are required to speak continuously on a topic, so good communication skill is a necessity. The speech should be without grammatical errors. Use of correct vocabulary will be an added advantage. Group discussions are also conducted to test your fluency, pronunciation and communication skills. Listening is another important aspect of a group discussion. In any group discussion you are required to listen to others. If your listening skills are poor, then you won’t be able to concentrate. Effective listening will help you respond to others in a better way.


Importance of Spoken English Courses

How_to_participate_in_a_Group_Discussion4Nowadays many companies prefer to use group discussion for the final selection of candidates. Also it is a means to check your oral communication skills. One can join a Spoken English Course to improve his/her speaking skills.  Nowadays, many spoken English courses are conducted online. The spoken English tutors are very efficient and experienced. You can join the spoken English course and thus help yourself improve your fluency and pronunciation. Different group activities like group discussions, role plays, debates are used in a spoken English class to improve fluency.



Want to know more about "how to participate in a group discussion?" Click here to schedule live online session with e Tutor!

About eAge Tutoring:

eAgeTutor.com is the premier online tutoring provider.  eAge's world class faculty and ace communication experts from around the globe help you to improve in an all round manner. Assignments and tasks based on a well researched content developed by subject matter and industry experts can certainly fetch the most desired results for improving spoken English skills. Overcoming limitations is just a click of mouse away in this age of effective and advance communication technology. For further information on online English speaking course or to experience the wonders of virtual classroom fix a demonstration session with our tutor. Please visit www.eagetutor.com.


Contact us
today to learn more about our tutoring programs and discuss how we can help make the dreams of the student in your life come true!

Reference Links:

 

    

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